ROCKNREEFS, INC.

TERMS AND CONDITIONS OF SALE

Effective Date: September 1, 2026

These Terms and Conditions of Sale (“Terms”) apply to all products, goods, custom fabrication, installation services, and other items sold, manufactured, marketed, distributed, or supplied by RocknReefs, Inc. (“RocknReefs,” “we,” “us,” or “our”), including products manufactured or supplied by Pangea America and other third-party manufacturers.

By placing an order, submitting payment or a deposit, approving a proposal or sales contract, or accepting these Terms during online checkout, the purchaser (“Client,” “Customer,” or “you”) acknowledges that they have read, understood, and agreed to these Terms.

1. ARTIFICIAL AND SYNTHETIC PRODUCTS — IMPORTANT DISCLOSURE

ALL ROCKNREEFS AND PANGEA AMERICA PRODUCTS ARE ARTIFICIAL REPLICAS.

Products sold by RocknReefs, including RocknReefs-manufactured products and products manufactured or supplied by Pangea America, are artificial, synthetic, fabricated, molded, cast, sculpted, and/or otherwise manufactured products intended to replicate the appearance of natural organisms, geological formations, habitats, and environmental features.

THESE PRODUCTS ARE NOT NATURAL, LIVE, HARVESTED, DRIED, OR PRESERVED SPECIMENS OR ORGANISMS.

This includes, without limitation, artificial corals, reef structures, rockwork, seagrasses, grasses, kelp, algae, plants, trees, roots, mangroves, habitat components, and other replicated natural features offered for sale by RocknReefs.

Scientific names, common names, species names, photographs, biological information, habitat information, natural-history information, dimensions, colors, growth characteristics, and descriptions of naturally occurring specimens may be used to identify or describe the natural organism, formation, or habitat being replicated.

Such names, descriptions, photographs, or information do not represent or imply that the product being sold is itself natural, living, harvested, dried, preserved, or otherwise biological material.

By purchasing from RocknReefs, Client expressly acknowledges and accepts the artificial and manufactured nature of the products.

2. ONLINE SALES AND CHECKOUT ACKNOWLEDGMENT

By placing an online order and accepting these Terms at checkout, Client acknowledges that they have reviewed the applicable product information and understand the nature of the products being purchased.

RocknReefs may also require the following acknowledgment before a product may be added to the cart or purchased:

I understand that all RocknReefs and Pangea America products are artificial replicas. No products sold are natural, live, harvested, dried, or preserved specimens.

Selection of this acknowledgment constitutes Client's express confirmation and acceptance of the artificial and manufactured nature of the products being purchased.

Client is responsible for reviewing product descriptions, dimensions, specifications, intended applications, care requirements, lead times, and applicable policies before completing an order.

3. ORDERS AND ACCEPTANCE

Placement of an order constitutes Client's acceptance of these Terms.

RocknReefs reserves the right to accept, reject, or cancel an order at its discretion, including in circumstances involving pricing errors, product availability, suspected fraud, intellectual-property concerns, unauthorized resale, or circumstances that reasonably prevent fulfillment.

No purchase order, customer terms, email, document, verbal statement, or other communication shall alter or supersede these Terms unless expressly agreed to in writing by an authorized representative of RocknReefs.

4. PRODUCT APPEARANCE AND HANDCRAFTED VARIATION

Many RocknReefs products are individually fabricated, molded, cast, painted, finished, or assembled by hand.

Reasonable variations may occur in color, coloration, texture, finish, dimensions, shape, surface detail, mold characteristics, placement, and overall appearance.

Website photographs, samples, renderings, drawings, catalog images, and previously completed projects are representative unless expressly identified as depicting the exact item being purchased.

Colors are often mixed and applied by hand and may vary between production batches. Computer monitors, mobile devices, photography, lighting, water, aquarium lighting, and surrounding environments may also affect perceived color.

Reasonable variations inherent in handcrafted or fabricated products are not considered defects.

5. CUSTOM AND MADE-TO-ORDER PRODUCTS

Custom, modified, made-to-order, and specially fabricated products are manufactured specifically for Client.

Deposits and payments associated with custom or made-to-order products become non-refundable once design, material procurement, customization, or fabrication has begun.

Made-to-order corals, custom colors, custom reef structures, inserts, exhibits, habitat components, and similar products are considered custom products for purposes of this section.

Changes requested after approval or after production has begun may result in additional charges, change orders, revised pricing, and/or schedule extensions.

6. CLIENT-SUPPLIED DIMENSIONS, DRAWINGS AND INFORMATION

Client is responsible for providing complete and accurate information required to design, fabricate, deliver, and/or install the product.

This may include aquarium or exhibit drawings, internal dimensions, lid and access openings, overflow locations and dimensions, water levels, penetrations, bulkheads, cabinetry, ceiling heights, installation clearances, doorways, elevators, corridors, site restrictions, and other relevant information.

RocknReefs is entitled to rely upon information supplied or approved by Client.

Client assumes responsibility for errors, omissions, or inaccuracies in Client-supplied measurements, drawings, specifications, approvals, or other information.

Alterations, remakes, additional fabrication, additional site work, freight, travel, labor, or other expenses resulting from inaccurate or incomplete Client information may be charged to Client and may extend the project schedule.

7. INTELLECTUAL PROPERTY AND PROHIBITED REPRODUCTION

RocknReefs products, samples, prototypes, molds, sculptures, designs, artwork, fabrication techniques, drawings, photographs, digital models, product configurations, and other proprietary materials may be protected by copyright, trade dress, trade secret, contract, and other applicable intellectual-property rights.

Products, samples, prototypes, or other proprietary items supplied by RocknReefs may not be purchased, possessed, used, photographed, scanned, measured, analyzed, disassembled, molded, cast, digitized, reverse engineered, or otherwise examined for the purpose of reproducing, duplicating, manufacturing, developing, or assisting in the development of a competing or substantially similar product without prior written authorization from RocknReefs.

Prohibited reproduction methods include, without limitation, traditional mold-making, casting, 3D scanning, photogrammetry, digital modeling, CAD reproduction, additive manufacturing, 3D printing, CNC reproduction, and other physical or digital duplication techniques.

Purchase of a product conveys ownership of the physical product purchased but does not convey ownership of or a license to reproduce RocknReefs' underlying molds, designs, artwork, digital files, fabrication methods, trade dress, copyrights, proprietary processes, or other intellectual property.

Products may not be represented as products manufactured by another party.

8. WHOLESALE, DISTRIBUTION AND COMMERCIAL RESALE

RocknReefs offers wholesale and commercial distribution opportunities through authorized arrangements.

Purchase of products at retail does not automatically grant authorization to act as a RocknReefs distributor, dealer, representative, or authorized reseller.

Businesses interested in wholesale purchasing, distribution, or commercial resale should contact:

sales@rocknreefs.com

Nothing in this section prohibits the lawful resale of a legitimately purchased individual product where such resale rights cannot legally be restricted.

9. PRICING, TAXES AND QUOTATIONS

Unless otherwise stated, prices exclude applicable sales, use, excise, import, customs, and similar taxes or charges.

Client is responsible for applicable taxes unless a valid exemption certificate acceptable to RocknReefs and the appropriate taxing authority is provided before invoicing or shipment.

Quotes and proposals are valid for the period stated on the applicable document and may be revised after expiration.

Errors in website pricing, quotations, calculations, specifications, or descriptions may be corrected before fulfillment.

10. PAYMENT TERMS

Unless otherwise agreed in writing, payment must be made in U.S. dollars according to the schedule stated on the applicable quote, proposal, invoice, sales contract, or online order.

RocknReefs may accept credit cards, wire transfers, cashier's checks, money orders, or other approved payment methods.

Custom and made-to-order deposits become non-refundable once design, material procurement, customization, or fabrication begins.

Payments for completed work and delivered products are final except where a return, refund, exchange, warranty remedy, or other adjustment is expressly permitted under these Terms or applicable law.

Past-due balances may accrue interest at 1.5% per month (18% annually) or the maximum rate permitted by applicable law, whichever is less.

Client agrees to pay reasonable costs of collection, including attorneys' fees and costs, to the extent permitted by applicable law.

RocknReefs may suspend design, procurement, fabrication, shipment, installation, or other work while an account is past due.

11. CANCELLATIONS

An online order may be canceled within 24 hours of placement, provided production, customization, or special procurement for the order has not already begun.

After the 24-hour cancellation period, or once design, material procurement, customization, or fabrication has begun, custom and made-to-order orders are non-cancelable and deposits/payments are non-refundable except as otherwise expressly agreed by RocknReefs or required by law.

12. LEAD TIMES AND DELAYS

Production, fabrication, shipping, installation, and delivery dates are estimates unless RocknReefs expressly guarantees a date in writing.

Lead times may be affected by order size, production backlog, material availability, Client approvals, design changes, third-party suppliers, transportation, weather, holidays, force majeure events, and other circumstances.

Custom-project scheduling begins once RocknReefs has received all required deposits, drawings, dimensions, information, and approvals.

RocknReefs will make commercially reasonable efforts to meet anticipated schedules but cannot guarantee circumstances outside its reasonable control.

13. SHIPPING, FREIGHT AND DELIVERY

Shipping, freight, handling, packaging, crating, dunnage, liftgate service, equipment, insurance, customs charges, and other transportation-related expenses are not included in product or contract pricing unless expressly identified as included in writing.

RocknReefs reserves the right to select the carrier, shipping method, and routing unless otherwise agreed in writing.

Once a shipment has been tendered to a carrier, transportation schedules and delays may be outside RocknReefs' control.

RocknReefs is not responsible for carrier delays caused by weather, transportation interruptions, mechanical failures, customs delays, governmental actions, force majeure events, or other circumstances outside RocknReefs' reasonable control.

Client is responsible for providing accurate delivery information and ensuring that appropriate access, personnel, loading docks, forklifts, liftgates, cranes, rigging, or other receiving requirements are available when necessary.

14. FREIGHT INSPECTION AND DAMAGE

Clients are strongly encouraged to inspect all shipments before signing for or accepting delivery whenever reasonably possible.

Visible damage to packaging, crates, pallets, or products should be photographed and clearly noted on the carrier's delivery receipt, bill of lading, or other delivery documentation.

If damage is discovered after delivery, Client should preserve all packaging and promptly photograph and report the damage to RocknReefs.

Failure to inspect or document visible freight damage at delivery may make a carrier claim more difficult or, in some circumstances, prevent recovery from the carrier.

RocknReefs will reasonably assist Client with freight claims involving shipments arranged by RocknReefs but cannot guarantee acceptance or payment of a claim by a third-party carrier.

15. INSPECTION AND ACCEPTANCE OF PRODUCTS

Client should inspect all products promptly upon receipt.

Incorrect products, shortages, visible manufacturing issues, or material discrepancies should be reported promptly to RocknReefs.

Installation, alteration, modification, prolonged use, or continued possession of a product without timely notification of a claimed discrepancy may constitute acceptance of the product, subject to applicable warranty rights and law.

16. RETURNS AND EXCHANGES

Eligible standard, non-custom products may be returned or exchanged within 15 days of delivery, subject to prior authorization from RocknReefs.

Returned products must be unused, unmodified, clean, in sellable condition, and returned in original packaging or other suitable protective packaging.

Approved returns may be subject to a restocking fee based upon the product, condition, packaging, and circumstances of the return. Any applicable restocking fee will be communicated as part of the return authorization.

Original shipping, return freight, customs charges, duties, installation costs, removal costs, and other related expenses are non-refundable unless RocknReefs determines that the return resulted from a RocknReefs error or covered defect.

Custom products and made-to-order products are not returnable once design, procurement, customization, or fabrication has begun, except for a covered warranty claim or as otherwise required by law.

No return should be shipped without first contacting RocknReefs for authorization and instructions.

17. PANGEA AMERICA PRODUCTS

All Pangea America products sold by RocknReefs are artificial/synthetic replicated habitat products and are subject to the artificial-product disclosure contained in Section 1.

Eligible unused Pangea America products may be returned or exchanged within 15 days of receipt, subject to prior authorization.

Products must be unused, clean, unmodified, in sellable condition, and returned in original packaging or suitable protective packaging.

Approved returns may be subject to an applicable restocking fee. Original shipping and return freight are not refundable unless otherwise authorized.

If a Pangea America product was purchased directly from Pangea America, the purchaser should contact Pangea America regarding returns and warranty claims.

If purchased from RocknReefs, Client should contact RocknReefs, and we will assist in facilitating the applicable return, exchange, or warranty process.

18. ROCKNREEFS WARRANTY

RocknReefs warrants its custom-fabricated products and exhibits against defects in RocknReefs' materials and workmanship for one (1) year from delivery or, where RocknReefs performs installation, from completion of installation.

This warranty does not cover normal wear and tear; misuse; abuse; negligence; improper maintenance; improper water chemistry; damage caused by livestock; damage caused by Client or third parties; unauthorized repairs or modifications; improper installation by others; transportation damage; or circumstances outside RocknReefs' reasonable control.

Reasonable handmade variations in coloration, texture, shape, surface detail, and finish are not manufacturing defects.

Color may naturally soften or change over time due to lighting, water conditions, cleaning, age, and environmental exposure and is not necessarily evidence of a defect.

Where a valid warranty claim exists, RocknReefs may, at its discretion and subject to applicable law, repair the affected product, replace it, or provide another appropriate remedy.

19. PANGEA AMERICA WARRANTY

Pangea America products are warranted against defects in materials and workmanship for six (6) months from the date of purchase, subject to the manufacturer's applicable warranty terms.

Warranty coverage is limited to the amount paid for the affected product.

If a product is determined to have a covered defect, the available remedy may include repair, replacement, or refund at Pangea America's discretion, subject to applicable law.

Warranty coverage does not include removal, installation, shipping, insurance, misuse, abuse, negligence, improper installation or maintenance, damage to livestock or related property, normal wear and tear, exhibit downtime, unauthorized alterations, or unauthorized repairs.

20. PRODUCT-ONLY SALES AND INSTALLATION SERVICES

Unless installation is expressly included as a line item in RocknReefs' proposal, sales contract, or invoice, the transaction is considered a product-only sale, and Client is responsible for installation.

RocknReefs is not responsible for installation methods, modifications, damage, fitment issues, or other conditions resulting from installation performed by Client or a third party.

When RocknReefs expressly contracts to perform installation, the scope of installation will be governed by the applicable proposal, sales contract, drawings, specifications, and approved change orders.

RocknReefs-installed work carries the applicable one-year RocknReefs warranty described above.

Additional work resulting from unforeseen site conditions, inaccurate Client information, restricted access, work performed by others, or changes requested after approval may result in additional charges.

21. PRODUCT CARE AND USE

Products should be thoroughly rinsed before aquarium or exhibit installation where appropriate.

Do not use caustic chemicals, excessively abrasive tools, or cleaning methods that may damage product surfaces unless specifically approved for the product.

Artificial reef and habitat structures may contain edges, points, or textures similar to natural rock and should be handled carefully.

Certain fish and other animals, including species that bite, scrape, chew, dig, or move objects, may damage artificial coral, plants, rockwork, and habitat products. Such animal-related damage is not considered a manufacturing defect.

22. EXPORT AND INTERNATIONAL ORDERS

International Client is responsible for determining and satisfying all import requirements applicable at the destination.

This includes permits, licenses, customs requirements, duties, tariffs, taxes, brokerage fees, inspections, and other governmental or transportation charges.

RocknReefs will provide customary commercial documentation reasonably required for export from the United States.

Client is responsible for determining before purchase whether products may legally be imported into, possessed, installed, or used within the destination country.

Delays, holds, seizures, inspections, fees, or other consequences imposed by customs or governmental authorities outside RocknReefs' reasonable control are the responsibility of Client to the extent permitted by law.

23. FORCE MAJEURE

RocknReefs shall not be liable for delay or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, severe weather, hurricanes, floods, fires, war, terrorism, civil unrest, governmental actions, labor disputes, transportation interruptions, supply-chain disruptions, material shortages, utility failures, epidemics, pandemics, or similar events.

Affected schedules will be reasonably extended based upon the circumstances.

24. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, RocknReefs shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the purchase, fabrication, transportation, installation, use, removal, delay, or inability to use a product or service.

This includes, where legally permissible, loss of use, exhibit downtime, lost profits, lost revenue, loss of business, livestock loss, and damage arising from conditions outside RocknReefs' reasonable control.

To the maximum extent permitted by applicable law, RocknReefs' aggregate liability arising from a particular product or service shall not exceed the amount actually paid to RocknReefs for the product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

25. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and transactions with RocknReefs shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

To the extent permitted by applicable law, any legal proceeding arising from these Terms or a transaction with RocknReefs shall be brought in an appropriate court located in Broward County, Florida, unless the parties have entered into a separate written agreement requiring arbitration or another dispute-resolution procedure.

Any arbitration provision contained in a separately executed RocknReefs sales contract shall apply according to its terms.

26. SEVERABILITY AND WAIVER

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

Failure by RocknReefs to enforce a provision on one occasion does not constitute a waiver of its right to enforce that provision in the future.

27. ENTIRE AGREEMENT

These Terms, together with the applicable quote, proposal, invoice, sales contract, approved drawings, specifications, change orders, and other documents expressly incorporated into the transaction, constitute the agreement between RocknReefs and Client regarding the applicable transaction.

No prior or contemporaneous oral statement or communication modifies these Terms unless expressly incorporated into a written agreement authorized by RocknReefs.

28. PRIVACY AND COMMUNICATIONS

RocknReefs collects and uses customer information as reasonably necessary to process orders, communicate regarding transactions, provide customer service, fulfill orders, maintain business records, and operate its business.

Information may be shared with payment processors, carriers, service providers, manufacturers, and other parties where reasonably necessary to complete a transaction or comply with applicable law.

Marketing email and SMS communications will be sent in accordance with applicable consent requirements. Recipients may unsubscribe using the instructions provided with those communications.

RocknReefs does not sell customer personal information to advertisers.

29. CONTACT INFORMATION

Questions regarding orders, products, returns, warranties, wholesale opportunities, or these Terms may be directed to:

RocknReefs, Inc.
General: admin@rocknreefs.com
Sales & Wholesale: sales@rocknreefs.com